Privacy policy & Cookie Policy

NUMA Private Concierge is committed to protecting the privacy of our private clientele. This policy outlines how we collect, use, and safeguard the personal data provided through our website.

1. Data Controller

The data controller is:

NUMA Private Concierge

97 Westview Drive Woodford Green Essex IG88LX

Email: info@numaprivateconcierge.com

2. Information We Collect

We collect only the essential data required to provide our high-end bespoke services:

• Identification: Full Name.

• Contact Information: Email Address.

• Preferences: Selected location from our "7 Luxury Destinations."

3. Purpose of Processing

Your data is collected exclusively for:

• Responding to booking inquiries and private requests.

• Providing personalized consultation regarding your selected destinations.

• Ensuring an unparalleled concierge experience.

• We do not engage in spam activities nor sell your data to third parties.

4. Legal Basis

Data processing is based on the explicit consent provided voluntarily by the user upon completing our inquiry form.

5. Data Retention

Personal data will be stored only for the duration strictly necessary to fulfill the client's request or to comply with legal obligations, after which it will be permanently deleted from our secure systems.

6. Your Rights

In accordance with global privacy standards (including GDPR), you have the right to:

• Access your personal data.

• Request immediate rectification or erasure ("Right to be forgotten").

• Object to processing for legitimate reasons.

To exercise these rights, please send a written communication to our official email.

7. Cookie Policy

Our website uses only technical cookies necessary for the platform's proper functionality and the secure transmission of our contact form. We do not use invasive profiling or third-party advertising tracking cookies without your consent